About Us

We are committed to providing exceptional service and quality to all our valued customers, whether it be a small or large order, new or returning customer, we strive to provide the same level of service.

About Us

Our values

What we strive to deliver at Cutabove Tools

Committed - Affordable Office & Storage Solutions

Committed

Cutabove Tools is committed to customer satisfaction. We strive to meet our customers needs. 

High Quality - Affordable Office & Storage Solutions

High quality

All of the products at Cutabove Tools meet ours and your quality expectations.

Team - Affordable Office & Storage Solutions

Team work

As a customer here at Cutabove Tools you are part of our team. We work with you to ensure service and product excellence. 

Punctuality - Affordable Office & Storage Solutions

Punctuality

Whether product delivery or returning with a quote you need, Cutabove Tools understands your time is our tempo. 

Recyclable - Affordable Office & Storage Solutions

Recyclable

Cutabove Tools strives to reach a carbon neutral footprint, recycle where possible and use less plastic packaging. 

Hard Work - Affordable Office & Storage Solutions

Hard work

Cutabove Tools works for you.
We all have deadlines and only the best products will help meet yours.  

Our team

CutAbove Tools has a small team of employees and agents. There are six employees including Tony and Karen with five of these employees having more than ten years service with the company.

Pic of Tony from CutAbove Tools
CEO

Tony Matson

Tony has worked most of his career in companies that both manufacture and imports products. He has qualifications in Applied Science and Business. Most of his time is involved in sales and logistics. The lawn and mango tree are his domain in the garden.

Pic of Karen from CutAbove Tools
Marketing Director

Karen Matson

The cog within the business looking after customer service and accounts. Karen has become a keen gardener and is often seen at shows purchasing more plants. Her latest project was to turn an old apple picking bin into a raised veggie patch.

Frequently Asked Questions

Please checkout our FAQ's page for further information or get in touch.

Are spare parts available?

Typically, if you can remove a part we can replace it. Refer to www.cutabovetools.com.au/spare-parts-info for spare parts.

Are your products guaranteed?

CutAbove, G.F. and Vesco products have a two-year warranty. Makita products have a three-year warranty that can be extended free of charge to five years when registered online with Makita.

Can I get assistance with choosing the right product?

Yes, please phone 0403 128 500 or email sales@cutabovetools.com.au

Can I modify or cancel my order after it has been placed?

Yes, if it has not already been shipped so don’t leave it too long. Phone 0403 128 500 or email sales@cutabovetools.com.au as soon as possible.

Can I track my order?

Yes, if you supply your email we will enter it into the Australia Post or couriers’ system and they will provide consignment details for you to track.

Do you offer Trade or Wholesale pricing?

Yes, if you are in the gardening or landscaping scene and have an ABN we provide a 10% discount. If you are a retail business (such as a Garden Centre) and wish to stock our products please contact us for wholesale pricing.

How do I place an order?

You can place an order online, by phone 0403 128 500 or email sales@cutabovetools.com.au You can also visit our Seven Hills, NSW warehouse.

Is it safe to order online from your website?

Yes, all payment details go through encrypted payment gateways such as Stripe (credit cards) or Paypal. We have no visibility to your financial details.

Do you offer international shipping?

No, we do not typically ship overseas, however are happy to provide a quotation as required.

How long will it take for my order to arrive?

If we receive your order by noon each day we will attempt to dispatch it that day via Australia Post or preferred courier. The order will be dispatched from Sydney so your location will be the deciding factor.

What are your shipping options?

Smaller items are shipped via Australia Post. We are limited by the number of couriers who handle items between 105cm and 200cm. We typically use two couriers to compare costs.

Is my payment information secure?

Yes, we use specialised companies such as Stripe (credit cards) or Paypal to encrypt and accept payment. We do not have access to your details. We do not share your personal details with any third party./p>

What payment methods do you accept?

We accept payment online via debit/credit card (Visa, Mastercard or Amex) OR Paypal. For phone orders we can provide electronic funds transfer details.

Come meet us for a chat!

We're coming to a town like yours - Shopping centres, exhibitions and regional shows.